Table of Contents
[Last updated on 8/27/2006]
Foundations
Probability: The Rain in Spain ...
Waterfall Methods: Past and Ever-Present
Software Engineering Matters
Performance as an Aspect of Usability
Why Performance Matters
Web Usability: A Simple Framework
The Dimensions of Usability
Performance Matters for VoIP
Web Usability Books
1. Don't Make Me Think, by Steve Krug
2. Designing Web Usability, by Jakob Nielsen
3. The Design of Sites, by Douglas Van Duyne et al
4. Usability For The Web, by Tom Brinck et al
SLM Overview
Service Level Management (SLM)
Keeping a Public (Site) Healthy
Performance: Deja Vu All Over Again
The Web Site Availability Model
The Web Site Response Time Model
The Value of Reference Models
Managing Rich Internet Applications
White Paper Series:
1. Introduction to RIAs
2. SLM Issues for RIAs
3. RIA Technology
4. The RIA Behavior Model
5. Measuring RIA Responsiveness: Introduction
6. Measuring RIA Responsiveness: Complications
7. RIA Usability and the Site Development Process
Update: RIA White Paper and Wikipedia
Alistair Croll on Ajax
Reporting Web Application Responsiveness
Web Performance Engineering: Building in Performance
1. Ten Steps to a Faster Web Site, by Alexander Kirk
2. Web Performance Tuning, by Patrick Killelea
3. Speed Up Your Site, by Andrew B. King
4. Deliver First Class Web Sites: 101 Essential Checklists, by Shirley Kaiser
Setting Performance Objectives
When is Your Web Site Fast Enough?
The Miller Response-Time Test
WYSIWYG, or No Site is an Island
Delight, Satisfy, or Frustrate?
Capacity Planning and Load Testing
Measuring Performance
Deep Thoughts on Management
Yahoo! on Web Page Performance
Detecting, Diagnosing, and Fixing Problems
Keeping it on the Road
Reporting on Performance
The ABC's of Measurement Data
The Application Performance Index
SLM Cost/Benefit Analysis
The Business Case for SLM
SLM: Learning from Dot-coms
Armstrong on IT-Business Alignment
Climbing The SLM Maturity Ladder
Performance in the News
Insights from Interop 2006
Are Online Retailers Ready for Business?
Notes
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